Gestão do trabalho e educação na saúde: Relato de uma experiência
O objetivo deste artigo é relatar a ações implementadas para maximizar a gestão do trabalho na assistência à saúde bucal em
Vassouras/RJ assim como descrever medidas adotadas para qualificar a educação na saúde. O diagnóstico das fragilidades da
área odontológica na Estratégia Saúde da Família (ESF) do município de Vassouras sinalizou uma insuficiência no princípio da
integralidade, verificada por meio das ações prestadas pelo profissional da equipe de saúde bucal (ESB). O problema decorria, em
grande parte, pela deficiência formativa dos recursos humanos, cujo perfil técnico não contemplava alguns itens imprescindíveis
ao profissional que se propõe a atuar no SUS. O diagnóstico situacional revelou uma heterogeneidade na operacionalização do
trabalho nas unidades ESF, principalmente na organização do acesso aos serviços odontológicos, que necessitava ser constan-
temente (re) avaliado em função da histórica demanda reprimida. Identificaram-se nos profissionais carências formativas em
distintas áreas de atuação, que comprometiam o cumprimento de alguns princípios do SUS. Empenhada em solucionar os pro-
blemas relacionados à assistência odontológica na atenção primária, a Secretaria Municipal de Saúde (SMS) firmou parceria com
a Universidade Severino Sombra (USS), com a qual a já tinha histórico positivo de convênios de cooperação. A contemplação
da SMS e da Instituição de Ensino Superior com Programa Nacional de Reorientação da Formação do Profissional em Saúde
(Pró-saúde), propiciou a construção de uma agenda de capacitações para estes profissionais, vislumbrando que os resultados
contribuiriam para a qualificação da assistência à saúde oferecida aos munícipes.
palavras chave: Programa Saúde da Família; Recursos Humanos; Atenção Primária.
AbsTRACT
The aim of this paper is to report the actions taken to maximize the management of work in oral health care in Vassouras/RJ. The
diagnosis of the weaknesses of the dental field in the Family Health Program in Vassouras signaled a failure on the principle of
completeness, verified by the actions provided by the professional team of oral health. The problem stemmed, in large part by the
lack of human resources training, technical profile which did not include some items essential to the professional who intends
to act in the SUS. The diagnosis revealed a heterogeneity in the operation of the work units, especially in the organization of
access to dental services that needed to be constantly (re) evaluated on the basis of historical pent-up demand. Were identified in
the professional training needs in different areas, that jeopardized the fulfillment of some principles of the SUS. Committed to
solving the problems related to dental care in primary care, the Municipal Health Service has partnered with the University Seve-
rino Sombra (USS), with which had positive history of cooperation agreements. Contemplation of the Municipal Health Service
and the Higher Education Institution with the National Re-Training of Health Professional, led to the construction of a schedule
of training for these professionals, seeing that the results would help to qualify for assistance health care offered to residents.
Key words: Family Health Program; Human Resources; Primary Health Care.
The aim of this paper is to report the actions taken to maximize the management of work in oral health care in Vassouras/RJ. The
diagnosis of the weaknesses of the dental field in the Family Health Program in Vassouras signaled a failure on the principle of
completeness, verified by the actions provided by the professional team of oral health. The problem stemmed, in large part by the
lack of human resources training, technical profile which did not include some items essential to the professional who intends
to act in the SUS. The diagnosis revealed a heterogeneity in the operation of the work units, especially in the organization of
access to dental services that needed to be constantly (re) evaluated on the basis of historical pent-up demand. Were identified in
the professional training needs in different areas, that jeopardized the fulfillment of some principles of the SUS. Committed to
solving the problems related to dental care in primary care, the Municipal Health Service has partnered with the University Seve-
rino Sombra (USS), with which had positive history of cooperation agreements. Contemplation of the Municipal Health Service
and the Higher Education Institution with the National Re-Training of Health Professional, led to the construction of a schedule
of training for these professionals, seeing that the results would help to qualify for assistance health care offered to residents.
Key words: Family Health Program; Human Resources; Primary Health Care.